In the Configuration Manager console, choose Administration Client Settings Default Client Settings. On the Home tab, in the Properties group, choose Properties. In the Default dialog box, choose Remote Tools. Configure the remote control, Remote Assistance and Remote Desktop client settings.
- Configure the remote control, Remote Assistance and Remote Desktop client settings. For a list of remote tools client settings that you can configure, see Remote Tools. You can change the company name that appears in the ConfigMgr Remote Control dialog box by configuring a value for Organization name displayed in Software Center in the.
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Applies to: Configuration Manager (current branch)
This procedure describes configuring the default client settings for remote control. These settings apply to all computers in your hierarchy. If you want these settings to apply to only some computers, assign a custom device client setting to a collection that contains those computers. For more information a see How to configure client settings.
To use Remote Assistance or Remote Desktop, it must be installed and configured on the computer that runs the Configuration Manager console. For more information about how to install and configure Remote Assistance or Remote Desktop, see your Windows documentation.
To enable remote control and configure client settings
In the Configuration Manager console, choose Administration > Client Settings > Default Client Settings.
On the Home tab, in the Properties group, choose Properties.
In the Default dialog box, choose Remote Tools.
Microstation para mac gratis. Configure the remote control, Remote Assistance and Remote Desktop client settings. For a list of remote tools client settings that you can configure, see Remote Tools.
You can change the company name that appears in the ConfigMgr Remote Control dialog box by configuring a value for Organization name displayed in Software Center in the Computer Agent client settings.
Client computers are configured with these settings the next time they download client policy. To initiate policy retrieval for a single client, see How to manage clients.
Enable keyboard translation
By default, Configuration Manager transmits the key position from the viewer's location to the sharer's location. This can present a problem for keyboard configurations that differ from viewer to sharer. For example, a viewer with an English keyboard would type an 'A', but the sharer's French keyboard would provide a 'Q'. You now have the option of configuring remote control so that the character itself is transmitted from the viewer's keyboard to the sharer, and what the viewer intends to type arrives at the sharer.
To turn on keyboard translation, in Configuration Manager Remote Control, choose Action,and choose Enable keyboard translation to transmit key position.
Note
Special keys, such as ~!#@$%, will not be translated correctly.
Keyboard shortcuts for the remote control viewer
| Keyboard shortcut | Description |
|---|---|
| Alt+Page Up | Switches between running programs from left to right. |
| Alt+Page Down | Switches between running programs from right to left. |
| Alt+Insert | Cycles through running programs in the order that they were opened. |
| Alt+Home | Displays the Start menu. |
| Ctrl+Alt+End | Displays the Windows Security dialog box (Ctrl+Alt+Del). |
| Alt+Delete | Displays the Windows menu. |
| Ctrl+Alt+Minus Sign (on the numeric keypad) | Copies the active window of the local computer to the remote computer Clipboard. |
| Ctrl+Alt+Plus Sign (on the numeric keypad) | Copies the entire local computer's window area to the remote computer Clipboard. |
Applies to: Configuration Manager (current branch)
Configuration Manager allows you to connect to client computers using Configuration Manager Remote Control. Before you begin to use remote control, ensure that you review the information in the following articles:
Here are three ways to start the remote control viewer:
In the Configuration Manager console.
In a Windows command prompt.
From the Windows Start menu, on a computer that runs the Configuration Manager console, in the Microsoft Endpoint Manager program group.
Note
The above Start menu path is for versions from November 2019 (version 1910) or later. In earlier versions, the folder name is Microsoft System Center.
To remotely administer a client computer from the Configuration Manager console
In the Configuration Manager console, choose Assets and Compliance > Devices or Device Collections.
Select the computer that you want to remotely administer and then, in the Home tab, in the Device group, choose Start > Remote Control.
Important
If the client setting Prompt user for Remote Control permission is set to True, the connection does not initiate until the user at the remote computer agrees to the remote control prompt. For more information, see Configuring remote control.
After the Configuration Manager Remote Control window opens, you can remotely administer the client computer. Use the following options to configure the connection.
Note
If the computer that you connect to has multiple monitors, the display from all the monitors is shown in the remote control window.
File
- Connect - Connect to another computer. This option is unavailable when a remote control session is active.
- Disconnect - Disconnects the active remote control session but doesn't close the Configuration Manager Remote Control window.
- Exit - Disconnects the active remote control session and closes the Configuration Manager Remote Control window.
Note
When you disconnect a remote control session, the contents of the Windows Clipboard on the computer that you are viewing is deleted.
View
- Color depth - Choose either 16 bits or 32 bits per pixel.
- Full Screen - Maximizes the Configuration Manager Remote Control window. To exit full screen mode, press Ctrl+Alt+Break.
- Optimize for low bandwidth connection - Choose this option if the connection is low bandwidth.
- Display:
- All Screens - If the computer that you connect to has multiple monitors, the display from all the monitors is shown in the remote control window.
- First Screen - The first screen is at the top and far left as shown in Windows display settings. You can't select a specific screen. When you switch the configuration of the viewer, reconnect the remote session. The viewer saves your preference for future connections.
- Scale to Fit - Scales the display of the remote computer to fit the size of the Configuration Manager Remote Control window.
- Status Bar - Toggles the display of the Configuration Manager Remote Control window status bar.
Note
The viewer saves your preference for future connections.
Action
- Send Ctrl+Alt+Del Key - Sends a Ctrl+Alt+Del key combination to the remote computer.
- Enable Clipboard Sharing - Lets you copy and paste items to and from the remote computer. If you change this value, you must restart the remote control session for the change to take effect.
- If you don't want clipboard sharing to be enabled in the Configuration Manager console, on the computer running the console, set the value of the registry key HKEY_CURRENT_USERSoftwareMicrosoftConfigMgr10Remote ControlClipboard Sharing to 0.
- Enable Keyboard Translation - Translates the keyboard layout of the computer running the console to the connected device's layout.
- Lock Remote Keyboard and Mouse - Locks the remote keyboard and mouse to prevent the user from operating the remote computer.
Help
- About Remote Control - Displays the current version of the viewer.
Users at the remote computer can view more information about the remote control session when they click the Configuration Manager Remote Control icon. The icon is in the Windows notification area or the icon on the remote control session bar.
To start the remote control viewer from the Windows command line
- At the Windows command prompt, type <Configuration Manager Installation Folder>AdminConsoleBini386CmRcViewer.exe
CmRcViewer.exe supports the following command-line options:
Address- Specifies the NetBIOS name, the fully qualified domain name (FQDN), or the IP address of the client computer that you want to connect to.Site Server Name- Specifies the name of the Configuration Manager site server to which you want to send status messages that are related to the remote control session./?- Displays the command-line options for the remote control viewer.
Remote Mouse
Merge xps documents. Example:CmRcViewer.exe <Address> <Site Server Name>
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The remote control viewer is supported on all operating systems that are supported for the Configuration Manager console. For more information, see Supported configurations for Configuration Manager consoles and Prerequisites for remote control.
Remote Control Download
Next steps